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5ESS Basic Switch Structured Mentoring

Description:

The 5ESS Structured Mentoring Program (SMP) goal is to facilitate a combination work/training methodology for targeted technicians. This approach incorporates the best operational maintenance practices with defined knowledge transfer objectives without the restrictions of a formal classroom environment. Daily work assignments drive the mentoring effort with ongoing discussion on key 5ESS learning topics. This methodology is ideal for 1 – 3 students working with a 5ESS Subject Matter Expert (SME) reducing the amount of lost productivity of technical staff.

Performance Objectives:

  • Hardware Description
  • Messages, Commands, and Alarms
  • Translations (Recent Change)
  • Trunk Units, Analog and Digital
  • Miscellaneous Circuits
  • Common units, Analog and Digital
  • Trouble Locating Procedure (TLP)
  • Line Units, Analog and Digital
  • Line Testing

Customer Requirements:

Customers must provide 5ESS documentation, SME Central Office (CO) access and work with the mentor to customize/document key learning areas specific to the student daily production responsibilities.

Who Can Benefit:

This course is designed for central office technicians and first level supervision that need a basic understanding of the 5ESS Switching System.

Suit-Cased on demand

For more information, please send an email to: info@globalprosvcs.com
 

Class Days: 2

Cost:

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