Select a course offering that you would like to attend
and see the next available dates for the class. If you
already know what course you are interested in, scroll down to the course
offering and view the class dates for the next available class. If you would
like to propose a date for a specific class, enter that date in the box
provided and one of our training coordinators will contact you to discuss
the date you proposed.
To register: Select the class date you would like to
attend and the total number of enrollments that you would like for the class.
Fill in your contact information at the bottom of this page and click
"Submit Registration." You will be contacted by one of our training
coordinators to confirm your registrations and arrange payment. Registrations are
processed on a first come first serve basis. It is recommended that you
submit your registration 30 days in advance before the scheduled start date
of the class.
This 2-day Voice Over Internet Protocol (VoIP)
Fundamentals class provides an understanding of the design and
architectural criteria required in a successful VoIP implementation.
Quality of Service issues along with the various protocols required to
deliver traditional voice over the Internet are discussed. This
instructor led course contains hands on exercises, allowing the students
to explore the various migration options of VoIP implementation. At the
end of the class the student will have a working knowledge of VoIP used
in both public and managed networks.
DS1/DS3 Maintenance is an
instructor-led intense 4-day training program for technicians
and telecommunications professionals that are required to support and
maintain DS1 and DS3 telecommunication and data services. This class is
taught utilizing
our state of the art telecommunications lab. Students receive 50% lab and
50% lecture.
DS1/DS3 Test Set
Utilization class is a one day instructor-led learning activity.
This course includes a portable lab utilized to instruct the student in
the KEY aspects of troubleshooting DS1/DS3 circuits with a test set.
Students can bring their own test sets or use sets furnished by GPS.
This is a suit-cased course.
DS1/DS3 Transport over SONET class is a
suit-cased instructor-led learning activity that is two days in length
and incorporates a portable lab. The course is designed to instruct the student
in the KEY aspects of DS1/DS3 and SONET applications and maintenance.
This 2 day course provides a
through understanding of maintenance issues involved with the transport of
DS3 in today’s multi-vendor environment. This instructor led lab intensive
course provides the knowledge required to turn-up and maintain DS3
facilities within the central office as well the knowledge required to
transport the DS3 over SONET network elements. At the end of the class the
student will have the knowledge required to utilize network element
performance monitoring data and local test sets to isolate and explain DS3
maintenance troubles.
This class is a one day
instructor led class consisting of lecture and lab exercises that can be suit-cased to the customer site. The course includes
maintenance and provisioning exercises as well as cable pair qualification
utilizing cable pair simulators.
This course is a 1-day,
5 lesson, instructor-led course which explores
numerous telephony topics. Placing a local call, POTS, signaling, central
office, loaded and non-loaded cable pairs and switches of a telephony
network are key learning areas in this course. This is a great course in
the establishment of a telephony learning baseline.
This course is a 3-day, 12 lesson, instructor-led course which explores
numerous telephony topics.
This course provides an advanced flow of how telephone
calls (local and long distance) take place. Also included are: types of
signaling, signaling requirements, equipment in a central office, switch
types and other elements that comprise a telephone network. Digital
lines, fiber optics, SONET, DLC and digital data services are
incorporated into this course. The material is presented in 12 lessons.
This Telephony Power Systems Course
is an instructor-led learning activity that is 4.5 days in length that
covers Central Offices, Remote locations, Controlled Environmental
Vaults and Wireless installations. Power system architectures,
batteries, fusing, voltage levels, electrical noise, grounding, ANSI
standards and regulations are key learning objectives incorporated into
this course.
Trunks Integrated Record Keeping System (TIRKS)
Word Document
This 1 day Instructor led course is designed to
assist field forces with interpreting the information presented on an
issued Trunks Integrated Record Keeping System (TIRKS) WORD document.
This is a field by field analysis of the document and circuit
information built in TIRKS. Frame wiring diagrams, addressing a D4
carrier (DS 1) WORD document, D4 circuit traveling via a SONET ring
between the A & Z end points, Digital Cross Connect Systems (DLC),
mappings onto the SONET ring are explained in detail in this course.
This instructor led
course is 2 days. The course trains the student on the uses,
functionality, and syntax of the maintenance and operation commands of a
Titan 5500 digital cross connect system.
This course curriculum is in development status and can be customized to
your needs.
This 4-day Central Office Circuit Trouble Analysis
class instructs the student in the KEY aspects and processes required
for installing and maintaining individual telephone circuits. The class
is taught from a central office perspective using TIRKS and WFA. A
portable lab is utilized for hands on exercises of the individual Analog
and Digital DS0 circuits. At the end of the class the student will
have a working knowledge of trouble analysis techniques required to
clear both signaling and transmission troubles found in today’s network.
This course provides an understanding of the design and
architectural criteria required for a successful implementation of
Broadcast Video utilizing Internet Protocols (IP). This instructor led
course contains key information to establish a solid understanding of
broadcast video architecture, advantages and alternatives. At the end
of the class the student will have a working knowledge of key components
that makeup the “Triple Play”, sometimes discussed as IPTV or Video over
Copper.
Structured Mentoring Program
Structured Mentoring Program in 5ESS
Basic Switch Testing for DLC
Structured Mentoring
objectives are familiarization of the technician with the testing
methodologies in the day to day operations as required for a 5ESS
switch. The course focuses on testing IDLC and DLC in a 5ESS switch. The
MMSU, PGTC, and TBCU units are discussed in detail. Block diagrams of
the MLT and IMLT subsystems are reviewed. Frequently used messaging and
alarms are discussed. Customer key procedures/learning areas are
encouraged for incorporation into the final approved curriculum.
Structured Mentoring Program in 5ESS Basic Switch
Operations
Structured Mentoring
objectives are familiarization of the technician with all the major
modules with emphasis on the SM and associated peripherals and will
include the day to day support operations required for a 5ESS switch.
Common, line and trunk units, messages, commands and alarms are
discussed. Translations, TLP and line testing are key mentoring
components. Customer key procedures/learning areas are encouraged for
incorporation into the final approved curriculum.
Structured Mentoring Program in
Titan 5500 Operations
Structured Mentoring objectives are familiarization of the technician
with maintenance and operation issues of a Titan 5500 Digital Cross
Connect System. This onsite mentoring curriculum consists of testing, provisioning
and maintenance topics. Customer specific procedures/learning areas are
incorporated to enhance the day to day operational and maintenance
issues that will be covered in detail.
Can't find a
class you need? Global Professional Services will partner with you
to custom develop courses that incorporate your training requirements,
curriculum format and learning objectives. GPS has extensive curriculum
development experience which ensures content accuracy and that learning
objectives are clearly defined and documented. Our professional staffs
of instructors and course developers work diligently with your staff
through all phases of curriculum development, the pilot session and
final formal facilitation. A complete set of student and instructor
materials are produced which can include hands on lab exercises if
required. Tell us about your
training needs.
Tomorrow's Leader ExperienceSMTomorrow’s leaders are
here and they are ready to succeed. Our flagship program called
Tomorrow’s Leader Experience is a five-day hands-on workshop
designed to create awareness and develop leadership skills. It hits at
the heart of where leadership is needed the most - turning strategic
vision into tactical success. The program is designed for Managers
and below who are preparing for leadership responsibilities or
wanting to improve their leadership skills. Tomorrow’s Leader
Experience fulfills many requirements for personal and
organizational leadership development goals. Come and learn about the
new generation leader and how Tomorrow’s Leader Experience
is bridging traditional leadership theory with contemporary values and
the desire to succeed.
* TIRKS and WORD are registered trademarks of Telcordia.
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